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Business Needs
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Do any of the issues below sound
familiar? These are the kinds of issues we have enabled clients
to address.
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| Retaining
Key People |
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We're
operating in a fiercely competitive employment market.
It's proving difficult to retain some of our key
contributors, our future talent pool.
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Retaining
people is partly about showing key individuals that they
are valued, and that an organisation is investing in
their long term future.
One way to compete
successfully for high calibre people is to offer
attractive personal and career development
opportunities, where individuals can see how their own
investment in their development will be matched by the
organisation's.
For some ideas about some
of the things you could consider, look through our Tailored
Individual Development Solutions page.
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| Identifying
Leadership Potential |
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Our
Senior Executives are under incredible pressure to 'hit
the ground running', and to be exceptional leadership
role models. If only we had some means of identifying
business leadership potential earlier, we could do more
to prepare and develop our high performers
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Many
organisations have now realised the need to prepare
individuals for their future leadership
responsibilities, and to avoid burnout. Identifying
medium and long term potential requires a different
approach to the processes most commonly used to make
next step promotion decisions. This is because
individuals' 'track records' are insufficient to predict
future performance in roles that are radically different
from people's previous experience. Particular care and
attention is required in creating a process that
accurately simulates relevant aspects of future Senior
Executive roles, in a way that is appropriate for
individuals who are currently at early to mid career
stage.
Further information about
our approach to creating and implementing high potential
assessment centre processes is included in our
Assessment Solutions, under Assessment
Centres & Selection Events.
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| Ineffective
Teamworking |
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Specific
teams, or parts of the organisation, are not well
aligned to the overall business drivers. There is a real
need for them to understand the new requirements placed
on them and to change their ways of working.
or
Cross-functional teams
are not working effectively. There are communication
problems, unresolved conflicting objectives and a lack
of effective co-ordination across different parts of the
business.
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As
with most issues, organisations have a wide variety of
options to choose from. Sub-optimal teamworking can
often stem from a team not being clearly aligned behind
a unifying, common purpose, or where they have not
adjusted their ways of working in line with a change in
climate, demands or team composition. Often teams
neglect the social and personal aspects of team
effectiveness in their drive to get tasks completed, and
this clearly can impact on performance. Sometimes there
are issues around communication and decision making,
often linked with an opportunity to better understand
and utilise individual differences within the team.
You may want to consider
one of our Team
Development Solutions.
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| Getting
Key Appointments Right |
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Interviews
and informal chats are over-used here as the basis for
making key appointment decisions. The element of 'does
you face fit?' is still very prevalent.
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Professional
selection involves being clear about what an
organisation is looking for, and then putting an
appropriate process in place to generate rigorous,
objective information about people. It means working out
what level of external spend is appropriate, according
to the risk of making an ill informed decision.
The selection interview
is usually an important part of an assessment process,
and it is important to ensure the interview is well
targeted and structured around key areas.
Fair assessment is not
only about having a process that is open to all
applicants; it's also about being seen to be fair.
Objective assessment processes (e.g. assessment centre
based approaches) can provide an important benchmark for
evaluating the suitability of internal applicants
alongside and external individuals.
If you want to know more
about how we could work with you in this area, look at
our Assessment
Solutions page.
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| Developing
Under-Performers |
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Some
individuals are 'out of step' with the requirements
placed on them by the realities of our current / future
environment. They seem to lack either the skills or
motivation to change.
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Most
organisations are demanding places to work nowadays, and
so it shouldn't come as a surprise that it is sometimes
necessary to support individuals' development. Rather
than rely on a 'blanket' approach to development,
working directly with individuals to understand and
address their particular issues is often useful.
If you have issues to do
with developing individuals' performance, you might like
to look at our range of Tailored
Individual Development Solutions.
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| Sustaining
Organisational Change |
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Key
changes that are being planned and implemented within
the business are not achieving the desired outcomes. Any
positive impact on business performance is short lived.
Changes just aren't 'sticking', and employees are saying
they're finding it difficult to 'find their voice'.
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Nowadays,
it's usual to find some form of communications plan as
part of an organisational change process. It's less
usual to find one that's well executed - Communication
needs to be 'centre stage' if people are going to be
brought on board; it is not an 'add on'. In practice,
this means anticipating and meeting diverse individual
needs for information and communication. Psychologists
have shown that people use different styles to process
information, and these need to be taken into account in
order for organisational changes to be effective. It's
also important to ensure that activities designed to
give people an opportunity to understand, question and
add to thinking actually do this, otherwise individuals
are left feeling that consultation exercises do nothing
more than pay lip service to the issue of employee
involvement.
For some ideas about how
we could work with you in this area, look at our Communications
& Leadership Of Change Solutions.
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| Selecting
& Developing International Managers |
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It's
vital that we get the right people into our key global,
and international, roles. And yet we've not really got
anything in place to make sure we're making the best
appointment decisions. We do offer development support,
but it isn't really tailored to individuals' specific
needs.
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Anyone
who has worked in international roles will be aware of
some of the challenges of working successfully across
different geographies and cultures, and that some
individuals are better suited to these roles than
others. Nevertheless, organisations are often tempted to
rely heavily on an individual's experience, often
failing to probe an applicant's personal attributes and
how these are likely to translate to performance in
their new role. By selecting the right people in the
first place, and then putting in place appropriate
development and training, international appointments are
much more likely to be a success.
If you want to know more
about assessment in a global context, please go to our
Assessment Solution, Global
Assessment Centres. If you're interested in
developing people for global roles, then look at our
Tailored Individual Development Solution, Global
Development Centres.
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Contacting Us
We would be delighted to hear from you if
there is an issue you would like to discuss. We are always interested to
make new contacts, and welcome opportunities to find out about clients'
business and HR context before proposing appropriate consultancy
solutions. Please visit our contact page.
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